Refund Policy

1. No Refund Rights

At MacroQuantiva, operated by FT QUANT LLC, all purchases—whether subscription-based or one-time payments—are considered final and non-refundable. By acquiring a subscription or license, the User expressly agrees that:

• No refunds will be issued under any circumstances, including but not limited to: lack of use, unmet expectations, or personal decisions made after purchase.
• Access to the platform's content and features is enabled immediately, meaning the right of withdrawal does not apply under applicable e-commerce regulations.

2. Limited Exceptions

Only the following scenarios may be considered for review, within 7 calendar days of the charge:

• Verified billing errors (such as duplicate charges).
• Total technical inaccessibility attributable to the provider, confirmed by our technical team, without a feasible solution within a reasonable timeframe.

In such cases, the User must email:
info@financialstools.com
including the full details of the issue. Approved refunds are processed back to the original payment method within 5-10 business days. The company reserves the right to accept or deny the request after internal review.

3. Recommendation Before Purchasing

We encourage all Users to:

• Review all documentation, tutorials, demo videos, and functional descriptions of each module before purchasing.
• Contact our team for clarification if they have any questions prior to completing a purchase.

Completing a purchase implies the User's explicit acceptance of this No-Refund Policy.